Laminators

There has been a change to the Laminator maintenance process. I have canceled the current laminator maintenance agreement with GBC as of December 7, 2009. We will start to use Oakland Schools repair technicians starting December 7th. The reason behind this change was the yearly cost for 20 machines was extensive compared to Oakland schools. The only down fall is that repairs can take up to one week. The ESC has a laminator that can be used at this location if your schools machine is in for repairs. If new laminators are purchased through REMC then they usually have a one year GBC maintenance contract. If this is the case then GBC would provide the maintenance for one year. I can track this, but will need to be notified if your building purchases new equipment. Oakland schools link: @http://www.oakland.k12.mi.us/Departments/TechnologyServices/AudioVisualandComputerServiceSupport/tabid/655/Default.aspx The new process: 1)  Get repairs approved by Nancy Proctor or myself.   2)   Call Oakland Schools -Mark Dollan at 248-209-2124 for pick up at your school. 3)  Fill out on-line form.   4)   Have Laminator on rolling cart when OS picks up, if possible. 5)  Make sure asset tags are on laminator!!! (if not then send me the serial number and location)   6)   <span style="font-family: 'Arial','sans-serif'; font-size: 10pt;">Send form with laminator

GBC Laminator Customer Service at 800.541.0094 Monday - Friday, 8am - 5:30pm Central Time Fax: 800.536.6033 Attention: Consumer Affairs Department
 * Contact by Phone:**

Phone: 800.790.7787 (please have the product information available) Monday - Friday, 8am - 5pm Central Time
 * Repair Service/Technical Support:**